Frequently Asked Questions
Q) What payment options do we provide?
A) The payment options we offer PayPal, Credit Card or Cash on Delivery “COD”. Extra charges of 7$ will be added for the COD
Q) is the delivery free?
A) Yes, the delivery is free except for the COD there will be extra charge of 7$
Q) Are your products 100% authentic?
A) We source high quality authentic (Grade A) clothing and accessories, mostly from the previous year collection. All products are brand new, delivered in the original packaging, including hang-tags, labels, and barcodes. Stocks are 100% genuine. All authentic product inventories have been approved by their vendors.
Q) How do we deliver?
A) Luxe Club offers delivery across the GCC. Our shipments are made by using UPS or FedEx Express or Aramex.
Once your payment has been confirmed we usually manage to ship out your purchase order within 1-2 business days. Depending on your purchase amount and location it could take a few days longer.
Before shipping out any goods we conduct due diligence review and quality control each item. That all the original tags are included, NO defects are on any of your items and that all additional accessories are included
Q) Will my personal information be confidential?